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Mounts Warranty: Limited lifetime warranty for Leapers Mounting Systems that are purchased new, not damaged or disassembled. Click Customer Service, e-mail office@leapers.com, or call (734)542-1500 to request warranty service and obtain Leapers Return Authorization Number(RA#) before returning the product. Provide the following information when contacting us: product model, serial number, invoice showing seller and date of purchase, reason for return, shipping address (no P.O. Box). Send the product in its original packaging and the above information with RA# to Leapers. A minimal processing fee will be required. The warranty request will be processed within 1 week upon receipt.